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Privacy Policy


We value the believe you place in us and recognize the importance of secure transactions and detailed privacy. This Privacy Policy describes how “Shopperbite” Internet Policy and it’s affiliates (collectively “Shopperbite, we, our, us”) collect, use, share or otherwise process your personal information through Shopperbite website, its mobile application, and m-site (hereinafter mentioned because the “Platform”).

While you'll be ready to browse certain sections of the Platform without registering with us, however, please note we don't offer any product/service under this Platform outside India. By visiting our Platform, providing your details, or availing out product/service, you expressly comply with be bound by the terms and conditions of this Privacy Policy, the Terms of Use and therefore the applicable service/product terms and conditions, and comply with be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please don't use or access our Platform.


1:- Collection of your Information

When you use our Platform, we collect and save your details which are provided by you from time to time. generally, you'll browse the Platform without informing us who you're or revealing any personal information about yourself. Once you give us your personal details, you're not anonymous to us. Where necessary, we indicate which fields are required and which fields are optional. you usually have the selection to not provide information by choosing to not use a selected service, product, or feature on the Platform.

We collect personal information (such as email address, delivery address, name, telephone number, credit card/debit card and other payment instrument details) from you once you found out an account or transact with us. While you'll browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We do use your contact information to send you offers supporting your earliest orders and your behavior.

We may track your buying behavior, preferences, and other information that you simply prefer to provide on our Platform. We use these details to undertake internal research on our users' information, interests, and behavior to raise, understand, protect and serve our users. These details are analyzed on an aggregated basis. This information may include the URL that you simply just came from (whether this URL is on our Platform or not), which URL you next attend your computer browser history, and your IP address.


2:- Use of Profile Data / Your Information / Demographic

We use your personal information to supply the merchandise and services you request. To the extent we use your personal details to plug to you, we'll provide you the power to opt-out of such uses. We use your personal details to help sellers and business partners in handling and fulfilling orders; enhancing customer experience and satisfaction; resolve disputes; troubleshoot problems; help promote a secure service; collect money; measure consumer behavior or interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise informed to you at the time of collection of data .


We will occasionally ask you to participate in optional surveys conducted either by us or through a 3rd party marketing research agency. These surveys may ask you for private information, contact information, date of birth, demographic information (like postcode, age, or income level), attributes like your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you simply may prefer to provide. The surveys may involve collection of voice data or video recordings, the participation of which might purely be voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we expect you would possibly have an interest in and to display content consistent with your preferences.


3:- Sharing of personal information

We may disclose your personal information to 3rd parties, like sellers, business partners. This disclosure could also be required for us to supply you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to gather payments from you; to suits our legal obligations; to conduct marketing research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyses data; for customer service assistance; to stop , detect, mitigate, and investigate fraudulent or illegal activities associated with our product and services. We don't disclose your personal details to 3rd parties for his or her marketing and advertising purposes without your explicit consent.

We may disclose personal details if required to try to do so by law or within the straightness belief that such disclosure is necessary to reply to subpoenas, court orders, or other legal process. We may disclose personal information to enforcement agencies, third party rights owners, or others within the straightness belief that such disclosure is fairly necessary to: enforce our Terms of Use or Privacy Policy; answer claims that a billboard, posting or other content violates the rights of a 3rd party; or protect the rights, property or personal safety of our users or the overall public.


4:- Cookies

We use data collection devices like "cookies" on certain pages of the Platform to assist analyze our website, measure promotional effectiveness and promote believe and safety. "Cookies" are small files placed on disk drives that assist us in offering our services. Cookies don't contain any of your personal details. We offer certain features that are only available through the utilization of a "cookie". We also use cookies to permit you to enter your password less frequently during a login. Cookies also can help us provide information that's achieving your interests. Most cookies are "session cookies," meaning that they're automatically deleted from disk drive at the top of a session. you're always liberal to decline/erase our cookies if browser permits, although therein case you'll not be ready to use certain features on the Platform and you'll be required to re-enter your password more frequently during a session.


5:- Links to Other Sites

Our Platform may provide links to other websites or applications which will collect personal information about you. We aren't liable for the privacy practices or the content of these linked websites.


6:- Protection / Security

We sustain reasonable physical, electronic, and procedural safeguards to safeguard your information. Whenever you access your account information, we provide the utilization of a secure server. Once your information is in our possession, we adhere to our security guidelines to guard it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of information transmission over the web and also the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain basic risks regarding use of the Platform. Users are accountable for ensuring the protection of login and password records for his or her account.


7:- Choice/Opt-Out

We offer to all or any users with the chance to opt-out of receiving promotional, marketing-related communications after fixing an account with us. If you do not wish to receive promotional communications from us then please login into the Notification Preference page of our platform to unsubscribe/opt-out.


8:- Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update our Privacy Policy to reflect changes to our information practices. We'll provide you with a warning to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email once we are required to try to do so by applicable law.


9:- Queries

If you've got a question, issue, concern, or complaint in reference to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided below.

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